Terms & Conditions

Information about us and how to contact us

This website is owned by and operated by E-RIDERS COMPETITIONS LTD. a company registered in England and Wales under company number: 11539434 and with registered office Broad Hill Farm, Broad Hill, Defford Worcestershire, WR8 9AE

To contact us, please see our contact page. 

If we have to contact you,we will do so by telephone or by writing to you at the email address or postal address you provided to us in your details. We may also contact your via our official social media pages we will not contact you via personal pages. 

Our liability

We shall not be liable if for any reason our site is unavailable at any time or for any period.

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we expressly exclude:

To the extent permitted by law, all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by a visitor to our site in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • loss of income or revenue
  • loss of business
  • loss of profits or contracts
  • loss of anticipated savings
  • loss of data
  • loss of goodwill
  • wasted management or office time
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

Payments and refunds policy 

Contracts for the supply of goods purchased from our online shop are governed by our website terms of supply. Payments are taken through third party gateways and there terms apply.

Refunds will not be given for disagreements on judgeing scores. And no refunds will be given after the test is submitted. If a rider needs to cancel due to horse injury or other reasons they need to contact us and we will use our own discression for refunds. E-Riders is not obliged to refund under any circumstances other than cancellation of the events. 

E-Riders does offer a service if a test has been entered and a test hasnt been subitted you can move your test to the following month for a small fee. This is not applicable to all tests including discounted tests. 

Cancellation Policy

E-Riders has the right to cancel competitions and a full refund will be given. We will not be held reponsible for any liabilities as provided adove. 

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

We allow linking to our website but have the rights for this link to be removed if we feel it is necessary to do so. 

Links from our site

We gain consent before adding links to our website where necessary. 


Logos and trademarks used on our website are usually from third party site and there trademark policies apply 

Complaints and escalation policies

We are committed to providing a high quality, accessible and responsive service to visitors to our site. If you have any questions, concerns or comments about our site or these terms of use, please contact us at [email protected] or fill out form on the contact page and allow five working days for a response. You must not post any questions, concerns or complaints on any discussion forums available through our site.